We're recruiting a new programmes role with a focus on school engagement

This is an exciting opportunity to join our team working on one of our flagship partner programmes which has been running for 4 years. We  oversee the schools programme in the UK, Ireland and Germany.

You will play a key role in the engagement of schools in the programme, managing email campaigns, checking and reporting on programme progress as well as the many events in the programme year!

Key information:

  • Location: Future Foundations, Devas Club, 2a Stormont Road, London SW11 5EN
  • Home/Remote working
  • Reporting to: Programme Lead and Project Manager
  • Hours: Five days a week (35 hours a week)
  • Remuneration: £23,000 per annum pro rata
  • Annual leave: Starting at 25 days annual leave, plus 8 days Bank Holidays. A day off for your birthday.  Free leave for the office closure at Christmas (3 days).
  • Start Date: Ideally, we would like the role to commence before February 2022. The successful candidate would need to have completed an Enhanced DBS and have provided references, including from their previous employer.

EXPECTED OUTCOMES FROM THE ROLE

  • To support with recruitment campaigns to schools to sign up, as well as to retain schools on the programme year on year 
  • To effectively and to a high standard manage communication with schoolteachers leading on the programme in their school
  • To be the main point of contact and manage the engagement of schools throughout the programme in order to meet targets on school and student participation 
  • To effectively and to a high standard manage communication with the AWS Ambassadors regarding their visits to schools and other elements of the programme
  • To support with the delivery of high-quality online events under the direction of Programme Lead 
  • To support with the delivery of face-to-face events under the direction of the Programme Lead, which could include working at the events 
  • To support the management of project plans and timelines to a high standard 

MAIN RESPONSIBILITIES

School Liaison

  • Leading on contact with schools, including taking welcome calls when they sign up to explain the programme
  • To be the main point of contact for schoolteachers throughout the programme when they have questions or need support
  • Communicating with schoolteachers throughout the programme to ensure they remain engaged to meet key targets for the programme
  • To support with the creation of email copy for various elements of the programme
  • To support with setting up and management of systems and processes to ensure the effective release of emails and timely calls with schools
  • Ensuring that schools complete the various stages of the programme, including completing feedback as this data is important for reporting key data to the client, and demonstrating the success of the programme
  • Supporting schools at risk of withdrawing from the programme through providing extra support as required

AWS Ambassador Liaison

  • Managing communication with the AWS Ambassadors regarding their visits to schools and other elements of the programme as required
  • To support with DBS checks for all UK based ambassadors, under the supervision of the Safeguarding Team
  • To match ambassadors with schools, and track that ambassadors are communicating with their schools
  • To ensure that feedback from ambassadors is received, where appropriate

Client liaison

  • Supporting the Programme Lead to ensure excellent levels of communication and satisfaction for the programme
  • Writing reports from programme data for the client as directed by the Programme Lead

School Liaison

  • Leading on contact with schools, including taking welcome calls when they sign up to explain the programme
  • To be the main point of contact for schoolteachers throughout the programme when they have questions or need support
  • Communicating with schoolteachers throughout the programme to ensure they remain engaged to meet key targets for the programme
  • To support with the creation of email copy for various elements of the programme
  • To support with setting up and management of systems and processes to ensure the effective release of emails and timely calls with schools
  • Ensuring that schools complete the various stages of the programme, including completing feedback as this data is important for reporting key data to the client, and demonstrating the success of the programme
  • Supporting schools at risk of withdrawing from the programme through providing extra support as required

AWS Ambassador Liaison

  • Managing communication with the AWS Ambassadors regarding their visits to schools and other elements of the programme as required
  • To support with DBS checks for all UK based ambassadors, under the supervision of the Safeguarding Team
  • To match ambassadors with schools, and track that ambassadors are communicating with their schools
  • To ensure that feedback from ambassadors is received, where appropriate

Client liaison

  • Supporting the Programme Lead to ensure excellent levels of communication and satisfaction for the programme
  • Writing reports from programme data for the client as directed by the Programme Lead

Event and programme delivery support

  • To support with collecting appropriate ‘paperwork’ ahead of any elements of the programmes
  • To support communication with teachers, students, parent/guardians as required for each element of the programme
  • To support with providing schools the information needed for any events
  • To pack resources needed for any events or programme element; this would include printing or packing of physical resources and being responsible for bringing those. Or for creating and uploading digital resources for virtual events
  • To support with set up of the venue for the events, or online set up, and to then support various operations for the event as directed

Supporting the project management of the programme

  • To ensure delegated tasks relating to the delivery of the programme are completed effectively, to a high standard and to deadline
  • Supporting other members of the project team to ensure project tasks are delivered within agreed timelines
  • Supporting with the creation of key documentation required by clients or Programme Lead

Other Requirements

  • Ability to work flexible hours as and when required and to be agreed in advance where possible
  • Participate in various project work as and when required.  You may be asked to support other programmes during busy periods, or to feed into strategy plans across projects
  • You will need to complete an Enhanced DBS check

PERSON SPECIFICATION

QUALIFICATIONS

Essential 
  • Educational attainment up to senior school
  • High level of English
Desirable 
  • Degree/ qualification or equivalent experience 

EXPERIENCE:

Essential 
  • Experience of supporting project management 
  • Experience working in the youth or education sector 
  • Operational and logistical experience 
  • Experience of working with people from all levels, from participants to stakeholders
  • Ability to remain calm and focused 
  • Able to balance competing priorities 
  • Able to work in a team and independently 
  • Strong working knowledge of Excel, Word and PowerPoint 
Desirable 
  • A background of working with schools 
  • Ability to use internet technology (e.g. YouTube, blogs, Prezi) and a willingness to learn new ones

SKILLS & COMPETENCIES:

Essential
  • Experience in the use of Microsoft Packages
  • Experience working in Excel with data to create reports
  • Outstanding written and oral communication skills 
  • An excellent telephone manner 
  • The ability to balance multiple tasks whilst maintaining productivity
  • A high standard of data management
  • Commitment to accuracy and a high attention to detail
  • The ability to work under pressure
  • Ability to work effectively as part of a team
  • Ability to monitor, assess and evaluate performance 
  • Experience of creating reports and minute taking
Desirable
  • Experience in the use of CRM systems

PERSONAL ATTRIBUTES:

Essential
  • Commitment to Future Foundations’ mission, vision, and principles 
  • Excellent communicator – vocal and written
  • Determined 
  • Rises to a challenge
  • Professional at all times
  • Works to very high standards
  • A keen eye for detail
  • Very organised 
  • Self-starter 
  • Ambitious 
  • Driven 
  • Passionate 

OTHER:

Essential
  • You must complete an enhanced DBS check before you can work with us; a previous one from another company is not accepted for this role.
  • You must provide at least 2 references, including your previous employer
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Thank you again for your interest in Future Foundations.

We look forward to hearing from you.

If you have questions about the role please contact us by emailing hr@future-foundations.co.uk

APPLICATION PROCESS:

 

Step 1 — Application

Complete the online application form, before January 3rd 2022 (click the yellow button to apply)

Step 2 — First Interview

The interview will be held online (using either Teams or Zoom) or at our office in Clapham Junction, on a rolling basis on Thursday 6th January 2022. This will consist of an interview and tasks which we will share with you ahead of the interview.

Step 3 — Second Interview

2-3 applicants are expected to progress to this stage. Interviews will be held at our office or online (depending on latest Covid-19 guidelines) in Clapham Junction, on a rolling basis Tuesday 11th January 2022.

Have Questions?

If you have any questions, please contact Michelle Horne on michelle.horne@future-foundations.co.uk.

We’re looking forward to hearing from you!

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